Last updated: August 8, 2026
These Terms and Conditions govern your use of the website operated by Keados Kleaners & Integrated Services Limited and the provision of services arranged through the company.
By using this website, contacting us through it, requesting a quotation, booking a service or engaging our services, you agree to these Terms and Conditions.
If you do not agree with these terms, please do not use the website or engage our services.
Keados Kleaners & Integrated Services Limited provides professional cleaning and integrated services across Lagos State, including residential cleaning, corporate and office cleaning, industrial cleaning, post-construction cleaning, fumigation and pest control, and outsourced cleaning personnel.
Our business address is:
122, Bode Thomas Street, Surulere, Lagos, Nigeria.
Phone: 07061650020.
Customers may contact us through the website, by phone or through other communication channels provided by Keados Kleaners to enquire about our services.
When requesting a service, you are expected to provide accurate information about the property, location, type of service required and any circumstances that may affect the work.
Providing incomplete or inaccurate information may affect the quotation, scheduling or ability of our team to carry out the requested service.
A request for a quotation does not constitute a confirmed booking. A service is confirmed only after the relevant arrangements have been agreed between the customer and Keados Kleaners.
The cost of a service may depend on factors including the type of property, size, condition, location, service required, frequency of service and amount of work involved.
Any quotation provided by Keados Kleaners is based on the information available to us at the time.
If the actual condition or requirements of a property differ substantially from the information provided, we may need to revise the quotation before carrying out additional work.
A quotation does not automatically include services or tasks that were not included in the agreed scope of work.
We will agree on the service date and, where applicable, the expected arrival time with the customer.
Service availability depends on our schedule and the nature of the work required.
We may need to change a scheduled appointment because of circumstances that affect our ability to safely or properly provide the service. Where this happens, we will communicate with the customer and work to arrange another suitable time.
Customers should provide reasonable access to the property at the agreed time.
Before our team begins work, customers are responsible for providing accurate information about the property and the requested service.
Customers should inform us in advance about any relevant conditions that may affect the work, including restricted areas, fragile items, hazardous substances, pest problems, structural concerns or other unusual conditions.
Customers should secure valuable, fragile or highly personal items where appropriate.
The customer must provide our staff with safe and reasonable access to the areas included in the agreed service.
Where access is unavailable or conditions prevent the agreed work from being carried out, additional arrangements or charges may apply depending on the circumstances.
Keados Kleaners will provide cleaning services according to the scope of work agreed with the customer.
Cleaning results can vary depending on the condition, age, material and previous treatment of a surface or item. Some stains, marks, odours, damage or discolouration may not be completely removable through ordinary cleaning.
Our staff will use reasonable care when carrying out cleaning work. However, we cannot guarantee that every mark, stain or condition will be completely removed.
Customers should identify delicate surfaces, valuable items or materials requiring special treatment before work begins.
Post-construction cleaning involves removing construction-related dust, dirt, debris and residue from a property.
The condition of a property after construction or renovation can vary significantly. The agreed scope of work will determine what our team is responsible for cleaning.
Construction defects, permanent stains, damaged surfaces, paint defects, broken fixtures or other issues caused by construction work are outside the normal scope of a cleaning service unless specifically agreed in writing.
Fumigation and pest control services will be carried out according to the agreed service requirements and applicable safety procedures.
Customers must follow any instructions provided by Keados Kleaners regarding preparation of the property, access restrictions, ventilation, re-entry or other safety requirements.
Customers must disclose relevant information about the property that may affect the service, including the presence of children, pets, sensitive individuals, food items or other circumstances requiring consideration.
Fumigation and pest control services are intended to address identified pest concerns. We cannot guarantee that pests will never return after treatment, as future pest activity may depend on environmental conditions, property conditions, neighbouring premises and other factors outside our control.
Where Keados Kleaners provides outsourced cleaning personnel, the specific arrangement, duties, working schedule and service requirements will be agreed with the client.
Customers must provide a safe working environment and reasonable instructions relating to the assigned duties.
Outsourced personnel should only be assigned duties within the agreed scope of their service and reasonable cleaning responsibilities.
Any additional duties or changes to the agreed arrangement should be discussed with Keados Kleaners before they are assigned.
Customers are responsible for paying the agreed service charges according to the payment terms communicated by Keados Kleaners.
Where an advance payment or deposit is required, the booking may not be confirmed until the required payment has been received.
Additional work requested after the original service has been agreed may attract additional charges. Where practical, we will communicate the additional cost before carrying out the extra work.
Customers who need to cancel or reschedule a booking should contact Keados Kleaners as early as possible.
Where a cancellation or rescheduling request is made at short notice, we may be unable to offer the same appointment time.
Any applicable refund, cancellation charge or rescheduling condition will depend on the circumstances of the booking and the payment terms communicated to the customer.
If you are dissatisfied with a service, please contact us as soon as reasonably possible and explain the specific issue.
We will review the complaint and, where appropriate, discuss a reasonable solution based on the agreed scope of work and the circumstances of the service.
Customers should give us a reasonable opportunity to address a legitimate service concern before arranging for another party to carry out corrective work that relates to our service.
Our staff will take reasonable care when working at customer properties.
Customers should notify us before work begins about fragile, valuable or unusually delicate items that require special handling.
To the extent permitted by applicable law, Keados Kleaners will not be responsible for damage resulting from pre-existing defects, poor construction, faulty installations, normal wear and tear, unstable items, improperly installed fixtures, undisclosed conditions or instructions provided by the customer.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
The information provided on this website is intended to give visitors general information about Keados Kleaners and its services.
We make reasonable efforts to keep website information accurate and current, but we do not guarantee that every piece of information will always be complete, accurate or free from errors.
You agree not to misuse the website, interfere with its operation, attempt to gain unauthorised access to its systems, or use the website for unlawful purposes.
Unless otherwise stated, the content on this website, including text, logos, graphics, photographs and other materials, belongs to or is used lawfully by Keados Kleaners & Integrated Services Limited.
You may view the website and use its content for your personal or legitimate business purposes in connection with our services.
You may not reproduce, modify, distribute, publish or commercially exploit website content without appropriate permission.
Our website may contain links to third-party websites or services.
These links are provided for convenience. Keados Kleaners does not control third-party websites and is not responsible for their content, availability, security or privacy practices.
Your use of third-party websites is subject to their own terms and policies.
Information provided through our website or during the process of arranging our services will be handled in accordance with our Privacy Policy.
By using our website or providing personal information to us, you acknowledge that you have had the opportunity to review our Privacy Policy.
Keados Kleaners may update these Terms and Conditions when our services, business practices or applicable legal requirements change.
Any updated version will be published on this page with a revised “Last updated” date.
Your continued use of the website or engagement of our services after an update means that the revised terms will apply to your use of the website and services, subject to applicable law.
These Terms and Conditions are governed by the laws applicable in the Federal Republic of Nigeria.
Any dispute arising from the use of this website or the provision of our services will be handled in accordance with applicable Nigerian law.
If you have questions about these Terms and Conditions, our services or an existing booking, contact Keados Kleaners & Integrated Services Limited.
Keados Kleaners & Integrated Services Limited
122, Bode Thomas Street, Surulere, Lagos, Nigeria
Phone: 07061850020
Service area: Lagos State.
All Rights Reserved © 2026 Keados Kleaners & Integrated Services LTD
